We want to take the stress + worry out of your practice, so we now offer you the ability sign-up for your classes in advance and online. Before you book your first class, please read the guidelines and reminders below.
Online Booking Guidelines
LATE CANCEL / NO SHOW POLICY
If you sign up for class and cannot make it, cancel your reservation online at least 4 hours before the class start time. If you late cancel (within the 4 hours prior to the class start time) or do not show up for class, please see below:
- Flow Members: $15 fee will be processed to your card on file
- Heart/Soul Members + Class Pack Holders: Cancelled class will remain deducted from total monthly classes.
- Drop-In Students: No refund will be processed.
Please note that we do not take phone cancellations.
We understand that emergencies happen, so if you have a legitimate emergency that has caused you to late cancel or no show, please email us directly at firstname.lastname@example.org and let us know.
Please arrive to the studio at least 10 minutes prior to the class start time. If you are not checked in 5 minutes prior to class, your spot may be given to someone on standby.
Every client must check-in with a Brand Ambassador at the front desk even if you have previously registered online.